12/10/2023 0 Comments 7 little hard water conveyance![]() Their all products are such poor designed and cheap quality, so better don't even consider this company to purchase any product as escalation managers are same for all the products and all are equally useless.ġ1. Recently I written down to all the Indian state's escalation manager's id, however except online service desk no one responded. Company has lot of hidden charges policies and no staff gives anything in writing about charges they ask, if you pay well if you don't simply don't expect service. On duty chewing tobacco, gutka, pan masala is allowed for service engineers so they visited with red mouth absolutely not able to speak to me (Nitesh was the name of the person).Ĩ. Service executives visit without advance intimation and at random times that they find convenient.ħ. Level 2 manager suendra gupte doesn't like to work so he tosses complaints to senior management which is equally pathetic.Ħ. Company staff including escalation managers are fraud and Pravin Kor level 1 escalation manger asked me money for product in warranty.ĥ. KENT doesn't have it's service center they use third party(3rd grade) people to provide service, most of them don't know what is softener so forget about product getting service.Ĥ. Executives demand money for installation, service, repair for product in warranty.ģ. No service call to install or post installation.Ģ. This plan does not cover products or devices purchased or used for COMMERCIAL purposes.ġ. The sum of manufacturer’s warranty and extended warranty CANNOT EXCEED 5 YEARS. You can purchase this plan only for devices which have AT LEAST 1-YEAR manufacturer's warranty valid in India. ELIGIBILITY: The plan can be purchased only for new devices bought on the Amazon platform and WITHIN 9 MONTHS of device purchase.It does not cover physical or liquid damage, accessories, consumables or parts that are not covered under the standard manufacturer’s warranty. The plan starts the day after the manufacturer’s warranty ends. COVERAGE: The plan covers all defects & malfunctions under the original manufacturer’s warranty.You can also call us on our toll-free number 99205 99206. EASY TO REQUEST SERVICE: Download the Onsitego app to raise a repair request within 10 seconds or visit our website. ![]() HIGH-QUALITY REPAIRS: Service by Onsitego authorized service engineers with high-quality spare parts every single time.LIMIT OF LIABILITY: Onsitego liability is limited to the depreciated value of the device as detailed in our T&C document.HASSLE-FREE SERVICE: ‘No Questions Asked’ Repair Policy | Zero-Paperwork Claims Process | Free Pick & Drop or At-Home Service.The replacement device or gift vouchers will be provided at the discretion of Onsitego on the basis of the depreciated value of your device. REPAIR OR REPLACEMENT GUARANTEE: We will either repair your device or give a replacement.The link is available under buyer/seller messages at and is also sent to your Amazon registered email ID. EMAIL DELIVERY ONLY: Download your extended warranty certificate by sharing your device details.
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